According to Apple, when you sign up for a 3-day trial, you may get charged within the last 24 hours of your trial period.
Here's the exact statement from Apple's website: "If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends."
The payment processes on App Store are completely managed by Apple, so unfortunately, this is a process Cleanup team is unable to control.
1. Go to the Settings app on your iPhone
2. Choose iTunes & App Store
3. Tap your Apple ID at the top of the screen
4. Tap View Apple ID (you might need to sign in or use Touch ID)
5. Tap Subscriptions
6. Under Subscriptions, tap Cleanup
Unfortunately, Cleanup is unable to refund Apple payments. If you think you were charged without a permission and would like to request a refund, we recommend reaching out to Apple Support.
Cleanup is an app designed to make life easier for those who have a messy or crowded photo library on their iPhone. Cleanup analyzes and categorizes your photos into different groups and suggests you the good & possibly unnecessary ones in order to help you get a more organized & clean library faster & much more efficiently. Having a clean and organized library will also help you to free up space on your phone. To make the process easier for you, Cleanup uses highly accurate detection and comparison techniques in order to separate and suggest the best ones. Please note that even though Cleanup will suggest you the best ones, you are still the one in charge and will make the final decision on what you want to keep and delete.
Cleanup will work on every iPhone with iOS 12 or higher.
You can only use Cleanup on an iPhone using iOS 12 or higher for now. How many devices you can use with your subscription or license is in line with the subscription terms and conditions of the App Store.
The first time you start Cleanup, the app will automatically start scanning and analyzing your library. Bear in mind that especially if you have a bigger collection of photos, this process will be extensive and will require a considerable amount of resources to be used. So, when you open Cleanup for the first time, please be patient and wait till your scan and analysis results are in. This scan will only take long for your first use and Cleanup will use the readily available scan results and only scan the most recent changes in your photo library, so it will be much faster and easier.
Cleanup categorizes all your photos into 4 categories: Similar, Duplicates, Screenshots, Other
Similar
This category will include almost identical photos which are usually taken at the same time period and include the same objects/people on the same background even if the photos are taken from a different angle. Cleanup will automatically separate a set of similar photos, mark one of them as the Best Result using its comparison and detection techniques and select the rest for you to delete.
Duplicates
This category will include the photos which are exactly the same as each other. You can delete all duplicates at once and keep the originals.
Screenshots
This category will include the screenshots in your library and the app will automatically mark all for removal but as always, leave the final decision for you. So, if you have screenshots that you want to keep, be sure to add them to your Keep List.
Other
This is the category in which the photos that don't fit into the other categories will be sorted. Cleanup groups them together to make it easier for you to review, swipe and clean your library
Cleanup will store similar photos from your library in this category grouped in sets. These pictures are usually taken approximately at the same time with a few seconds delay and they contain the same object/person in the same background with different poses or angles. For example, similar pictures can be of a person standing in front of a museum in different poses or angles.
To make the cleaning process easier, Cleanup selects one out of a set of similar photos as the Best Result and marks the rest for removal by using highly accurate detection and comparison mechanics. Cleanup will automatically exclude the photos you added to your favorites from the selection process. However, make sure to review the selected photos before starting the clean up process.
The Other category contains all your photos that do not fit into the rest of the categories. Cleanup will not suggest the good or bad ones in this category but instead will use the popular swiping mechanism to right or left to let you decide which ones to keep and which ones to delete.
If you want to view a photo closer before you decide, all you need to do is to just tap on it.
In the Similar category, there will be different sets of similar pictures that are listed by their creation date. In order to view all the sets that are created by the app, simply scroll up & down and tap on a set to take a closer look. Subcategories are not sorted into sets, so you can scroll through all of them and tap on a photo to take a closer look.
Cleanup will automatically suggest you some photos for removal and mark them with a red checkmark icon using its detection and comparison techniques. Select the photo/photos you want to delete and then tap on the Delete button. All selected photos will be deleted so don’t forget to move the ones you want to keep to your Keep List.
Open the Similar category. Choose a set you want to check and decide what you’d like to keep or remove. If you agree with what the app chose for removal and marked as Best Result, tap on the Move to Trash button on the screen under the set. If you don’t agree with what the app suggested, unmark all the photos you want to keep or add them to your Keep List and mark the ones you want to delete. Once you are done, you can just simply tap on the trash bin and then tap on Delete to complete the process.
Cleanup offers a practical, popular and fun way to go through the Videos and Other categories. To use the swiping feature, swipe left to mark a photo for removal, and right to add them to your Keep List.
Yes, you can. Even though analyzing videos and sorting them by similarity is a technically challenging and long process that requires extensive resource use, Cleanup is still more than happy to list all your videos under the Videos category, in which you can sort them by size or date and swipe left or right to keep or delete them.
Yes, we believe that you need to make sure you checked all the photos before you delete any of them.
Cleanup uses smart and accurate mechanisms to sort pictures into groups and suggest the best ones, you may not always agree with the app. Our app will make the process faster & easier for you, but you will still have the final decision to avoid deleting necessary photos.
Cleanup has its own detection and comparison techniques that involves face recognition, comparison of similar photos and considers the changed, edited or favorited photos in the process. Finally, Cleanup marks a photo out of a set as the Best Result according to the results of its algorithm, however, you should always review the app’s suggestions to verify that they are in line with your choices.
Cleanup’s selection algorithms are designed to make the cleaning process easier and faster for you, but it will not delete anything without your approval. The app suggests you photos to keep or delete, though you will always have the last decision.
If you want to hide a group of photos in Similar from the scan results open the group of photos and tap on the Keep All button at the lower-left corner of the photo group. If you want to hide a Video or a photo from Other category, you can do so by just swiping to the right.
If you’d like to go through and review the saved photos in your Keep List, select the Keep List from the Settings icon which is placed in the upper-right corner of your Media Library.
Once you finish reviewing your saved photos and you want to remove something from your Keep List and move it back to the scan results screen, go to your Keep List and tap on the files of your choice. Then finally, tap on “Unkeep” at the upper-right corner of your screen.
Cleanup does not require an internet connection to work so it doesn’t upload your photos anywhere and scans & analyzes your photos on your phone locally. The app also does not send reports about your photos, the only reports are anonymous technical logs such as app crashes and glitches. To scan and analyze your photo library, Cleanup will need your permission to access your library and may use information of photos in order to consider if a photo is changed, edited or favorited and refer to face detection data.
Cleanup’s cleaning process is in line with the cleaning process of the iOS Photos app: meaning all deleted photos/videos will be moved to the Recently Deleted album in your library for 30 days. So, they will still take up space on your phone, in order to free up this space, open the Photos app on your iPhone and go to the Recently Deleted album.
Choose all the photos/videos you want to delete from your phone and then tap on Delete.
Don’t forget to keep in mind that deleting files from the Recently Deleted album will completely remove them from your phone.
In case you unintentionally deleted a photo/video, there’s no need to worry. Cleanup’s cleaning process is in line with the cleaning process of the iOS Photos app: meaning all deleted photos/videos will be moved to the Recently Deleted album in your library for 30 days. So, you will still be able to recover deleted photos or videos for 30 days if you make a mistake. iOS’ Photos app automatically erases photos from your iPhone after 30 days.
To recover a photo or a video that was deleted less than 30 days go, follow these steps:
Open the Photos app on your phone and tap on the Recently Deleted album.
Tap on Select at the upper-right corner.
Choose, then tap on the files you want to undelete, then tap Recover.
In case you need to recover everything in the Recently Deleted album, you can do so by tapping Select and then Recover All. Keep in mind that this album includes both manually deleted photos and the ones that are removed by Cleanup.